The overseas Filipino workers (OFW) has now given easy access to post inquiries as Overseas Workers Welfare Administration (OWWA) launched its 24/7 hotline call service.
Through hotline 1348 the agency is expected to be providing faster and more responsive service to client calls requesting assistance on various OWWA programs, services, and benefits including issues on employment contracts, repatriation assistance, and other OFW-related queries and concerns.
“This is our way of adhering to President Rodrigo R. Duterte’s mandate to improve government programs and services for our OFWs and their families,
The hotline is available from Monday to Sunday, including holidays. Metro Manila clients may dial (02) 1348 while international clients may dial 0632-1348.
“We want the OFWs, their families, and the public to be able to connect with OWWA with as much ease as possible. Thus, our Hotline 1348 is staffed by dedicated live agents trained to respond to calls, provide information, and gather requests for assistance from our clients,” said OWWA Administrator Hans Leo Cacdac.